Privacy Policy

Data protection and security are important to the SILENO Group of companies, as is your trust in our products and services. SILENO is committed to process your personal data responsibly and in compliance with legal requirements. This Privacy Policy describes how the SILENO company referred to in the "corporate information" section of this website ("SILENO"; "we") collects and processes your personal information when you use the website.

Data we collect to respond to your inquiries

You can visit our website and obtain information about our products and services without telling us who you are. When you contact us using the "contact form" we will collect the data and information that you provide to us. This will include personal data such as your name, business email address or phone number and the address of the company you work for or on behalf of which you contact us.
We will use your personal data for the purposes for which you provide it to us. Specifically, we will use it to respond to your inquiry, to call you if we have any questions about your inquiry, to process your orders, or to provide access to further information or offerings. Based on our interest in informing existing and prospective customers about SILENO products and services, we may also follow-up on your inquiry and inform you on new products, services or offerings.

Data we process to analyse and improve the use of our website

In addition, based on our interest to bring you the best possible user experience, we analyse the use of this website to gain insights on how we may improve our services. With the exception of your IP address, which may constitute personal data in some circumstances, this information is anonymous data. It may include information on the type of web browser or device you use to access the website, the geographical region where you access the website, the data and time of your access, and the parts of our websites you access.

Use of web analysis service PIWIK

This website uses the open-source software Piwik for statistical analysis of visitor accesses. Piwik uses cookies which are stored on your computer and allow an analysis of your use of the website. The information about your use of this website (including your IP-address), generated by the cookie is stored on the server of the provider in Germany. The IP address is anonymized immediately after processing and before storage. By adjusting your web-browser's settings accordingly or by setting an opt-out cookie of the respective web analytics service you can prevent the service from storing cookies on your device and from collecting data. Further information on data collection on this website can be found in the section "Details on data collection".

How we process and protect your personal data

We collect and process your personal data responsibly and in accordance with legal requirements. We process it only for the purposes for which you provide the personal data to us or as set forth in this Privacy Policy.
We apply technical and organisational security measures adequate to the risk to protect the confidentiality and integrity of the personal data we collect on this website. We store your personal data only to the extent and as long as this is necessary for SILENO or other SILENO companies to fulfil the purposes for which the data has been collected, or if we or other SILENO companies are legally required to retain the data.

With whom we share your personal data

To respond to your inquiry, to provide you with any additional information you may request, or to follow-up on your inquiry and inform you on new products, services or offerings, it may be necessary to share your personal data with other companies in the SILENO Group of companies. We provide this website in cooperation with other SILENO companies. Therefore, to improve the use of the website, we share data from the use of the website with other companies in the SILENO Group of companies.
This data sharing may include transfers to SILENO companies in countries without an adequate standard of data protection. In these cases, we transfer personal data on the terms of an intragroup agreement that provides sufficient safeguards for data protection and security.

The rights you have regarding your personal data

You have the right to access or receive certain information about the personal data we process about you. You also have a right to have your personal data rectified, to object to the processing of your personal data, or to ask us to restrict processing or delete your personal data. Please note, however, that your rights are subject to exceptions or derogations. Specifically, we may need to further process and retain your personal data to perform a contract with you or your company or to comply with a legal obligation. Lastly, you have a right to lodge a complaint with a competent supervisory authority.

Integration of third-party services and content

It can happen that within this online offer contents of third parties, such as presentations of Prezi are integrated. This always presupposes that the providers of this content (hereinafter referred to as "third party providers") are aware of the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required for the display of this content. We make every effort to use only those contents whose respective providers use the IP address only for the delivery of the contents. However, we have no influence on this if the third-party providers store the IP address, e.g. for statistical purposes. As far as we know, we inform the users about this.

How you can contact us

If you have any questions or concerns, you may contact us by using the contact form or our data protection officer by email dataprivacy(at) or by mail Sileno AG, Schleitheimerstrasse 42, 8222 Beringen Switzerland.

How we can change this Privacy Policy

We reserve the right to change this Privacy Policy at any time. The version published on our website is the applicable version.

Details on data collection


We use cookies on our website for recognition of multiple use by same users/internet conncetion proprietors of our offer. Cookies are small text files which are filed and stored on your computer by your browser. They serve to improve our website and our offers. It is mostly about the so-called "Session cookies" which are deleted at the end of your visit. Partially these cookies will release information so that you are automatically recognized. This recognition is possible thanks to your IP address stored in the cookies. The information thus obtained is used to optimise our services and make it easier for you to access our website. Tough you can adjust your browser software to prevent the installation of cookies. We would point out that if you do so, you might not be able to get full use of all the functions on this website.

Server data

For technical reasons, the following data, which your Internet browser transmits to us or to our web space provider, are collected (so-called server log files):

  • browser type and version
  • operating system used
  • website from which you are visiting us (referred URL)
  • website which you visit
  • date and time of your Internet access
  • your IP address

This anonymous data is stored separately from your personal data probably stated by you and therefore does not allow to determine a certain identity. They will be evaluated for statistical purposes in order to optimise our website and our offers.

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. We use these data exclusively for the dispatch of the requested information and do not pass them on to third parties.
You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.

Google Maps

This website uses the product Google Maps from Google Inc. to display or calculate geographical information and access routes. Google Maps may transfer data about your use of this website to Google, collect it and use it by Google. You can prevent such data transfer by deactivating "JavaScript" in your browser. In this case, however, no maps can be displayed. By using this website and not disabling JavaScript, you consent to the collection, processing and use of the automatically collected data by Google Inc., its representatives and third parties.
You can find the Google Maps Terms of Use under "Google Maps Terms of Use" and the additional terms and conditions for "Google Maps".

Google Analytics

This website uses functions of the web analysis service Google Analytics.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there.

  • Objection of data collection
    You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: An opt-out cookie is set which prevents the collection of your data on future visits to this website.

  • IP anonymization
    We use the "IP Anonymization Activation" function on this website. However, this will cause Google to reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transmitted to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

  • Demographic features of Google Analytics
    This website uses the "demographic features" function of Google Analytics. This allows reports to be created that contain information on the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can disable this feature at any time from your Google Account ad preferences or opt-out of Google Analytics collecting your information as described in the "Opjection of data collection" section.


Our website uses functions of the XING network. Every time you access one of our pages that contains XING functions, a connection to XING servers is established. To our knowledge, personal data will not be stored. In particular, no IP addresses are stored or the usage behavior is evaluated.
Further information on data protection and the XING Share button can be found in XING's data protection declaration at:

Our website employs components provided by the network LinkedIn. LinkedIn is a service of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time our website receives an access request equipped with a LinkedIn component, the component prompts your browser to download an image of this component from LinkedIn. Through this process, LinkedIn is informed exactly which page of our website is being accessed. By clicking the LinkedIn “recommend button“ while logged into your LinkedIn account, you can link content from our website to your LinkedIn profile. This allows LinkedIn to associate your visit to our site with your LinkedIn account.
We have no control over the data that LinkedIn collects thereby, nor over the extent of the data that LinkedIn collects. Nor do we have any knowledge of the content of data transferred to LinkedIn. Details on data collection by LinkedIn as well as your rights in this regard and your browser setting options may be obtained from the LinkedIn data privacy policy, which may be accessed at:


We promote the service Instagram on our website. Instagram is a service of Instagram Inc. By means of the integrated "Insta" button on our page, Instagram receives the information that you have accessed the corresponding page of our website. If you are logged into Instagram, Instagram may assign the visit to our site to your Instagram account and link the data by this means. The data transmitted by clicking the "Insta" button is stored by Instagram. You can find more information regarding the purpose and scope of data collection, its processing and use, as well as your related rights and settings options for protecting your privacy in the Instagram data protection notice under
To prevent your visit to our site from being accessed by your Instagram account, you must log out of your Instagram account before visiting our site.


Our website uses plugins from Google's YouTube site. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server will be informed which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
You can find further information on the handling of user data in YouTube's data protection declaration at:

SSL encoding

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Contact our data protection officer by e-mail dataprivacy(at)
source reference:

Copyrights and Trademarks:

  • The software products offered by sileno®, its subsidiaries and/or its distributors may contain software components of other software manufacturers.

  • ControlMaestro, Wizcon are registered brands of the company ELUTIONS SAS.

  • novaPro Open, novaPro, novaPro32, novaPro Web, novaPro Enterprise, moduWeb Vision and Sauter Vision Center are registered brands of the company Fr. Sauter AG.

  • Java® is registered brand and trademark of Sun Microsystems Inc.

  • Microsoft®, Windows®, Internet Explorer®, Office, Excel®, Access®, Outlook®, SQL-Server, Skype, OneDrive, Windows 8®, Windows 10®, Windows Vista®, Windows XP®, Windows 2000®, Windows Server 2003®, Windows Server 2008® and Windows Server 2012® are registered brands of Microsoft Corporation.

  • Linux® is a registered brand of Linus Torvalds.

  • Mozilla®, Firefox® and the Firefox logo are registered brands of Mozilla Foundation.

  • Google™, Google Mail™ and Google™ Chrome are brands of Google Inc, USA.

  • Apple®, Mac®, iPhone™, iPod®, Apple Watch®, Apple TV®, Apple Music® and Safari® are registered brands respectively trademarks of Apple Inc., USA and other countries.

  • ORACLE® is a registered brand of ORACLE Corporation.

  • SAP® is registered brand and trademark of SAP AG.

  • BACnet® is a registered trademark of ASHRAE.

  • WinCC® and WinCC OA® are registered brands and trademarks of Siemens AG.

  • Cimplicity® is a registered brand of GE Intelligent Platforms, Inc.

  • Citect®, Wonderware® and Modbus® are registered brands of Schneider Automation.

  • Modbus® ist ein eingetragenes Warenzeichen von Schneider Automation.

  • EIB, KNX are registered brands of KNX Association.

  • Acrobat® is a registered brand of Adobe Systems Inc., USA and other countries.

  • HTML, HTML5, DHTML, XML, XHTML are brands or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

  • JAVASCRIPT® is a registered brand of Sun Microsystems Inc., used under license for technology invented and implemented by Netscape.

All other product and service names mentioned are the brands or trademarks of their respective companies. Data contained in this document serves information purposes only. National product specifications may vary.

Changes of product specifications, configurations and prices as well as the availability of systems/components/options are reserved without advanced notice.